Dealing With Difficult People

Dealing With Difficult People

24 Lessons for Bringing Out the Best in Everyone

Book - 2006
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In every workplace there are difficult people who, at best, make life stressful and, at worst, interfere with project and career goals. This book delivers a proven approach to finding common ground and creating a more productive interaction with difficult people.
Publisher: New York ; Toronto : McGraw-Hill, c2006.
ISBN: 9780071463331
Characteristics: xiii, 108 pages :,illustrations ;,21 cm.
Additional Contributors: Kirschner, Rick - Author


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This is more of a pop-psychology book, but I’d recommend it as a quick read for managers, or for anyone who wants to improve their relationships with difficult colleagues. It’s simply written and concise, and author Rick Brinkman focuses on proactively engaging people, rather than just coping with or countering their behaviours. I’ve been reading quite a lot about this topic lately, and this one is definitely worth checking out. (submitted by JS)

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